Order Placement

Delivery

We accept various payment methods, including credit/debit cards, Easypaisa, Jazzcash, and bank transfers. Also, cash on delivery is our priority.

The delivery time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.

Yes, we ship internationally. However, shipping fees and delivery times may vary depending on the destination country.

You can track your order by logging into your account or by using the tracking information provided in your order confirmation email.

Yes, you can cancel your order as long as it has not been shipped yet. Please contact our customer service for assistance.

If your delivered order is damaged or incorrect, please contact our customer service as soon as possible, and we will make it right for you.

If your order has not been shipped yet, you can change your shipping address by contacting our customer service. However, if the order has already been shipped, it may not be possible to change the address.

We offer free shipping on orders above a certain value (Rs. 2500 or above) . Please refer to our shipping policy for more details.

We offer samples of selective products with some orders. Please refer to the product description for more information.

Yes, we offer gift wrapping for an additional fee. Please select this option during checkout.

Unfortunately, we cannot guarantee a specific delivery date as it depends on various factors such as shipping method, location, and carrier. However, if it gets possible, we will deliver your order by your desired date.

You can contact our customer service through email, phone, or live chat. Our contact information is available on our website.

If your package is lost in transit, please contact our customer service, and we will work with the courier service to resolve the issue and get your order to you as soon as possible.

Yes, our products are safe to use as they are clinically tested before launch. However, oral intakes are not advised.

All of our products are approved by PCSIR and DRAP for human use.

Our products are thoroughly and carefully tested and inspected during production and packaging to ensure safety and effective use. However, our products may be somewhat allergic to some individuals. If it happens, stop using the product and consult your physician or dermatologist. You also reserve the right to let us know.

Our cosmetic products are safe to use for people above 14. While our clothing range is not concerned with the age restrictions.

Yes, our products are cruelty-free and not tested on animals. Please beware of consuming or accidental intakes. Immediately rush to medical help in case of consumption.