Return and Exchange Policy of Aliffnoon Beauty and Lifestyle Products

At Aliffnoon, our commitment is to provide our customers with the utmost satisfaction when it comes to our beauty and lifestyle products. We understand that sometimes things may not go as planned or expectations may not be met. In such cases, we have a comprehensive return and exchange policy in place to ensure a hassle-free experience for our valued customers.

Our exchange policy allows customers to exchange cosmetic and lifestyle products within a specified timeframe under certain conditions.

Eligibility for Returns and Exchanges:

Customers can initiate an exchange within 30 days from the date of purchase. Please note that this timeframe may vary depending on the specific store or brand policy, so it’s recommended to check with the retailer or refer to the product’s packaging or website for accurate information.

– The item must be in its original packaging, unopened, and undamaged – The return or exchange request must be submitted within 30 days of the original purchase date.

– It is necessary to show proof of purchase, such as the original receipt or order number.

Return and Exchange Process:

To initiate a return or exchange, customers need to follow these steps:

We accept returns and exchanges for items bought directly from the Aliffnoon website or through authorised retailers.

In most cases, opened or used products cannot be exchanged unless there is a manufacturing defect or quality issue.

Non-Returnable and Non-Exchangeable Items:

To qualify for an exchange, the product generally needs to be in its original packaging, unused, and in a resalable condition.

Damaged or Defective Products

If you receive a damaged or defective product, you may be eligible for an exchange. In such cases, it’s important to contact the retailer or brand’s customer service as soon as possible and provide them with details and evidence of the issue, such as photographs or descriptions.

Customer Satisfaction:

At Aliffnoon, the cost of return postage for any eligible returns or exchanges will be borne by the customer unless the return or exchange is the result of our error (such as sending the incorrect item). If this occurs, we will either provide you with a pre-paid shipping label or cover the cost of the postage.